Counter Sales
Company: Tum-A-Lum Lumber
Location: Pendleton
Posted on: May 4, 2024
Job Description:
Description:Role StatementGreet, assist, and service all
customers to provide an exceptional customer experience.Outcomes
for Success
- Answer customers' questions on products and assist with
selection of products for their project.
- Build and maintain strong relationships with existing
customers, ensuring their needs are met and concerns are addressed
promptly.
- Establish relationships with potential clients and assess their
requirements to offer tailored solutions.
- Have a good knowledge of our product offerings and assist
customers with small project estimates. Work to upsell by adding
additional lines to each ticket.
- Process customers' orders. Schedule deliveries.
- Process payments and returns. Assist sales team members with
larger quotes and estimates as directed.
- Work with inside sales to contact and increase sales to
existing house accounts.
- Keep the showroom, samples and literature clean and
current.
- Stock shelves with incoming merchandise for store products,
maintain assigned areas
- Assist with store cycle counts and inventories. Help keep
system information accurate.
- Communicate effectively with customers and internal team
members.
- Assist with customer challenges, such as credits, returns,
exchanges, and service problems.
- Working knowledge of all products we can supply to
customers.
- Working knowledge of how to read blueprints.
- Basic understanding of construction methods.
- May perform other duties as assigned.WagesStarting wages will
be based on years of experience and education.BenefitsBenefits
eligibility will be determined based on employment status and plan
rules are subject to change
- Medical
- Dental
- Vision
- Company paid and voluntary Life + AD&D
- 401k with company match
- Vacation
- Sick leave
- Holiday pay
- Employer provided PPE
- Other great employee engagement benefitsWhy TAL Building
Centers?Based in Vancouver, Washington, TAL Building Centers is a
family-owned company helping to build better communities. At our
building centers located throughout the Pacific Northwest, we
create a positive experience for our customers-pros and homeowners
alike-by providing guidance for innovative, smart building
solutions. Our mission and core values drive everything we do.Our
MissionWe Help Build Better Communities Our Core ValuesWe Are the
Guide - We help our customers, employees and suppliers succeed
through trust and partnership. We Are Courteous - We create a
positive experience for customers, employees, suppliers, and
communities. We Are Ambitious - We seek innovative solutions and go
the extra mile. We Are Accountable - We act with honesty and
integrity. We Are Safe - We protect our customers, suppliers, and
employees by cultivating a safety-first environment. So, why TAL?
Because we're more than just a job - we're an opportunity to be
part of something bigger. Embrace your potential, and together,
let's build a brighter future. TUM22Requirements:
- Excellent oral and written communication skills.
- Excellent customer service skills.
- Ability to compute discount, interest, profit, and loss;
commission, markup, and selling price; ratio and proportion, and
percentage; to calculate surfaces, volume, weights, and
measures.
- High School Diploma or GED diploma preferred.
- 1-2 years of building materials experience preferred.Physical
Requirements
- Must be able to move around on a frequent basis to engage with
customers and show them where to find products.
- Requires the ability to lift approximately 25+ lbs. seldom, up
to 25 lbs. occasionally and up to 10 lbs. frequently.
- Frequently use hands/fingers to handle or feel (operate,
active, use, prepare, inspect, place detect, position)
- Alternating frequent standing and walk, with occasional sitting
and climbing stairs.Compensation details: 14.75-21.05 Hourly
WagePI0c4796f8f003-31181-34237611
Keywords: Tum-A-Lum Lumber, Kennewick , Counter Sales, Sales , Pendleton, Washington
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