Operations Admin

Company: ABM Industries, Inc.
Location: Kennewick
Posted on: January 8, 2021

Job Description:

Operations Admin - (59295)ABM (NYSE: ABM) is a leading provider of facility solutions with revenues of approximately $6.4 billion and over 130,000 employees in 300+ offices deployed throughout the United States and various international locations. ABM''s comprehensive capabilities include electrical & lighting, energy solutions, facilities engineering, HVAC & mechanical, janitorial, landscape & turf, mission critical solutions and parking, provided through stand-alone or integrated solutions. Founded in 1909, ABM provides custom facility solutions in urban, suburban and rural areas to properties of all sizes - from schools and commercial buildings to hospitals, data centers, manufacturing plants and airports.Job TitleOperations AdminEducationHigh School or GEDCareer LevelEntry LevelCategoryAdministrationJob Type/ FLSA StatusSalaried Non-exemptTravel RequiredNoneShift TypeJob DescriptionPOSITION SUMMARYReceptionist/Operations assistant needed for our Central Washington Office in Kennewick. This is a great employment opportunity for a customer service focused, reliable and professional person who can perform a variety of receptionist and operations/administrative related functions.ESSENTIAL DUTIESGreet and direct all visitors that come into the office in an expedient and professional manner.Promote good public relations through courteous, helpful, and professional contact with applicants, employees and visitors.Ability to work with multiple personalities and languages while maintaining a professional, customer service-friendly, and positive attitude.Answer multiple line phones and route calls to the appropriate personnel.Heavy computer usage with an emphasis on email, Word and Excel. Daily detailed data entry responsibilities including completing double checks of others data entry work.Work with employees on paycard issues.Work closely with HR and Recruiting, including interviewing, onboarding, and hiring applicants.Scan garnishment orders to corporate for processing and entering.Track and promote Branch Safety program.Process Workers Comp claims and assist in investigations.Perform operational and administrative functions to support the Amazon portfolio in the Branch.Make all office supply orders as needed.Responsible for ordering all business cards.Sort daily mail into appropriate mail boxes and postage outgoing mail as needed.Prepare and send FedEx packages as needed.General office duties such as printing, copying and scanning documents as needed.Perform other duties as assigned or directed.*Job duties may be modified at any time.SOURCING/SCREENING:Reaching out to new clients via phone or emailEffective communication face-to-face, over the phone and emailingKnowledge of ABM job positions and comfortably and confidently explaining them to candidatesKnowledge of effective questioning to understand candidates previous experience and if they would be a good fit for the companyAccessing multiple systems in order to find candidatesKnowing how to address possible candidates when cold-calling, and comfortably introducing and talking about ABMMust be comfortably asking candidates if they can pass a background, drug screen and motor vehicle report, why they left their previous job and how much they were previously paidEffectively knowing when a client is a good fit for a company, when they aren''t, and recording information accurately on ABM systems on sourcing outcomes, and whether or not we will move forward with application processKnowing when to offer interviewing opportunity and managing multiple calendars of other team members when scheduling interviewsFind effective ways to communicate with candidates despite various language barriersINTERVIEWING:Able to ask appropriate questions relatable to the job position and tasks that candidate will be performing while on the jobArticulate expectations from candidates based off of job position: preferred skills, minimum requirements, job tasks, communication from candidate, orientation scheduling, and candidate specific accommodations if needed.Ability to interview candidates within strict time framesAbility to gauge if a candidate is a good fit for the job based off of assertiveness, current skills, past experiences, timeliness and interview presenceEffective note taker, and communicatorAbility to utilize effective ways to communicate with candidates that possess certain barriers by using interpreters, job coaches, and/or translation applicationsSkills to effectively offer job to candidate and to set up appropriate days for orientation/onboarding paperworkONBOARDING:Running multiple onboarding classes each day (6+ people per class per day)Effectively communicating to candidates the ABM onboarding expectations, being able to explain what they are signing and assisting with paperwork when neededPresenting safety quizzes and educating new hires with ABM safety protocolsCommunicating with warehouse managers per email and appropriate paperwork to ensure that each candidate has uniform readyRunning and reviewing Employment Authorization paperwork, drug-screen paperwork, and motor vehicle paperwork through various ABM approved systemsActively communicating with candidates through onboarding process: ensuring there is no drop off, updating candidates on background/drug screen/MVR status, scheduling for future orientation days, and informing clients if they fail background/drug screen/MVREffectively communicating with managers on candidate release, and when they are ready to workCOMPANY AND STATE RUN POLICIES:Following FIFO policiesLay off processing and transferring of employeesUnion and non-union policiesFollowing various company policies: Mutual Arbitration Agreement, Acknowledgment Regarding Prior Employment, Policy against Harassment in the Workplace, Drug-Free Workplace Policy, ABM Information Systems Usage Policy, ABM Code of Business Conduct, ABM Social Media Policy...STRATEGY:Create and develop recruiting strategies within Recruiting team, HR Department and other managers that include but are not limited to: resume searches, job fairs, college recruiting, referrals, networking, cold calling, and direct sourcing.Attending job fairs and effectively selling and talking about ABM and positions open for hiringKeeping open lines of communication open with various outlets in order to retain and find effective candidates: managers, job coaches, other candidates, job fair/event coordinators, public relations mangers/point of contacts, etc...Create and publish professional recruiting materials and advertising on both internal and external systemsStaying in communication with multiple lines of business/verticals (x5)Meeting recruiting startup deadlines and working with other team members/departments to achieve startup goals (fast paced recruiting environment / mean only 10-12 days to fill requested positions, providing instant results)Providing regional support to other locations when needed: Hawaii, Alaska, Oregon, California, and IdahoProviding International support to other locations when needed: CanadaNetworking and building rapport with external job seeking businessConducting and being an integral part of mass hiring events: managing multiple applicants, providing general direction, prescreening and interviewingKNOWEDGE OF/PREVIOUS EXPERIENCE WITH:General screening and interviewingLeadership and managing groups of people of 5 or morePresenting information to groups of people 5 or moreUnion and non-union parties including: paperwork requirements, benefits, grievances, and policiesHandling multiple client contracts and understanding the variation between multiple accountsExecuting and familiarity of multiple sources online and offline to review resume''s and find new candidatesGeography of Pacific Northwest area, cities and townsMinimum RequirementsMust have a HS Diploma or GED with some college experience preferred.Previous receptionist/administrative experience required.Must have understanding of office procedures.Must have excellent communication skills.Ability to multi-task and work in a fast paced, high energy environment, where things change from day to day.Neat, clean, professional image.Excellent knowledge of MS Word, MS Excel, and great typing skills.Must have reliable transportation to get to and from work.LocationKennewick, WA 99336 US (Primary)Spokane, WA 99201 USABM is an EOE (M/F/Vet/Disability/Gender Identity/Sexual Orientation)California Consumers Notice http://www.abm.com/californiaprivacyWork HoursABM is an Equal Employment Opportunity/Affirmative Action Employer (Minority/Female/Veteran/Disability/Gender Identity/Sexual Orientation)by Jobble

Keywords: ABM Industries, Inc., Kennewick , Operations Admin, Administration, Clerical , Kennewick, Washington