Dental Receptionist
Company: Yakima Valley Farm Workers Clinic
Location: Kennewick
Posted on: March 18, 2023
Job Description:
YVFWC has a compulsory vaccination policy including the Covid-19
primary series, the organization does not mandate the Covid-19
booster although it is offered through our employee health
department. Medical and religious exemptions to the primary series
will be considered and for those approved, the employee should
anticipate following appropriate guidance around masking and other
protective equipment offered.
Assists patients/clients and supports staff and Providers. Performs
various administrative and clerical duties in a manner which
promotes quality service.
What We Offer
- $16-$20/hour DOE with ability to go higher for highly
experienced candidates.
- 100% employer-paid health insurance for employees including
Medical, Dental, Vision, Rx, 24/7 telemedicine; profit sharing,
403(b) retirement plan, generous paid time off, paid holidays,
uniform allowance, and more.
Essential Functions/Responsibilities/Duties
- Answers the phone, transfers calls and takes messages as needed
for the clinic.
- Greets patients and maintains patient and visitor log. Notifies
appropriate person of the patient s arrival. Provides translation
services as needed to patients.
- Ensures accurate and complete data and forms are collected for
all patients. Creates and maintains patient charts, registers new
patients and updates patient data in the computer.
- Schedules patient appointments according to scheduling
guidelines, appointment type, and time needed. Notifies appropriate
Provider of all patient no-shows and cancellations. Adjusts and
updates the schedule for cancellations, new patients and recall
appointments.
- Verifies patient s insurance eligibility and obtains and files
insurance documentation. Assists patients with questions regarding
insurance plans as needed.
- Reviews and responds to patients questions in person, via
phone, and patient portal systems.
- Performs routine billing functions such as posting patient
encounters, billing insurance companies, encouraging payment,
taking payments and generating end-of-day reports.
- Reviews cash box receipts and reconciles cash box daily.
- Manages the Referral Process, working on referrals from
inception through completion.
- Manages the recall process to include follow-up communication
to patients for routine preventative care, treatment plan
completion, and other appointments as needed.
- Ensures that clinic generated documents are sent to the Health
Information department and office related clinic documents are
filed in the patient s record.
- Creates treatment plan estimates, reviews estimates with the
patient, and collects upfront fees.
Qualifications
- Education: High School Diploma or General Education Diploma
(GED).
- Experience: One year's experience in a clinic, optometry or
dental office preferred.
- Knowledge/Skills/Abilities: Ability to communicate in writing
and verbally at a level 9 on the language proficiency scale for
English/Spanish is required. Ability to prioritize work and handle
a variety of tasks simultaneously, with frequent interruptions.
Ability to interact with patients, Providers and staff in a
professional manner. Basic proficiency with a variety of computer
programs including Microsoft Outlook, Word and Excel. Basic
knowledge of medical terminology and healthcare billing insurance
preferred. Ability to deliver outstanding customer service.
About YVFWC
We serve more than 181,000 patients across 25 medical clinics, 14
dental clinics, 10 pharmacies, and 64 program sites in two states.
We are Level 3 Certified as a Patient-Centered Medical Home (PCMH).
With integrated services including medical, dental, pharmacy,
orthodontia, primary care nutritional counseling, autism screening,
and primary care behavioral health, YVFWC s patient-centered model
of care offers patients the full spectrum of care and shelter
assistance, energy assistance, weatherization, HIV and AIDS
counseling and testing, home visits, and four mobile medical/dental
clinics.
Working at YVFWC
Working in our organization means being the passionate champion for
those who have no voice. It means having the opportunity to work
with underserved populations and with peers committed to the same
work.
At Farm Workers Clinic
- We will consistently trust one another to work for the common
good.
- We will foster integrity by demonstrating ethical behavior and
insisting on doing what we say we will do.
- We will demonstrate transparency by being candid and truthful
no matter the risk.
- We will create partnerships to strengthen ourselves and our
community.
- We will fight for just treatment for all individuals.
- We will let joy in.
- We have the courage to be an agent of change and refuse
anything short of excellence.
Our mission celebrates diversity. We are committed to equal
opportunity employment.
Keywords: Yakima Valley Farm Workers Clinic, Kennewick , Dental Receptionist, Administration, Clerical , Kennewick, Washington
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