Manager, Outside Sales
Company: SPECTRUM
Location: Kennewick
Posted on: May 24, 2023
Job Description:
"Average target compensation of $120K + uncapped incentives"
JOB SUMMARY
This position leads a geographically assigned team of Residential
Connectivity Sales Supervisors and their teams. Responsible for
leading and managing the daily operations that sells to our
residential customers offering best-in-class services and
supporting goals of soliciting new prospective customers.
MAJOR DUTIES AND RESPONSIBILITIES
- Actively and consistently support all efforts to simplify and
enhance the customer experience.
- Responsible for meeting and exceeding budgeted headcount and
sales goals.
- A charismatic and enthusiastic leader with skill and experience
in creating excitement and energy, building and leading teams and
developing skills in others.
- Strong project management skills and the ability to prioritize
multiple tasks and initiatives in a fast-paced environment.
- Leads a team of Residential Connectivity Sales Supervisors and
their teams.
- Manage and monitor functions relative to staff including
selection, training, development, performance evaluation,
discipline, termination and salary/status change
recommendations.
- Set clear expectations and hold employees accountable when
expectations are not met in a consistent and fair manner.
- Possess the knowledge and expertise to lead, guide and develop
Residential Connectivity Sales Supervisors and their teams.
- Identify knowledge and training gaps within the Residential
Connectivity Sales Supervisors and their teams, and develop plans
to address these gaps.
- Be familiar with reporting and analytics necessary to drive and
support business decisions.
- Collaborate with other departments and or support teams to
achieve goals and objectives.
- Residential Connectivity Sales leaders staff work allocation
will consist of approximately 30% fieldwork and 70% office
work.
- Coach to and follow Charter's Sales Process.
- Communicate territory assignments to Residential Connectivity
Sales Supervisors
- Monitor the payroll process and ensure timely and accurate
approval of all commission payments.
- Completes administrative tasks related to all sales activities
and ensures their team does the same.
- Has detailed understanding of Charters product offerings and
value proposition in the markets they sell in.
- Maintains current, in-depth knowledge of marketplace, including
competition, and positive and professional relationships with
customers, business partners, and co-workers.
- Prepares reports as needed.
- Perform other duties as requested by leadership. REQUIRED
QUALIFICATIONS
Required Skills/Abilities and Knowledge
- Ability to read, write, speak and understand English Language.
- Excellent communication, interpersonal and organizational
skills
- Possess strong technical and computer skills
- Ability to travel (including during inclement weather) to and
from assigned territories and company facilities using a reliable
personal vehicle
- Ability to work outside for extended periods in any season
and/or during inclement weather
- Familiarity with computer operating systems, a myriad of
consumer and commercial communications devices (e.g., PDAs,
smartphones, routers, modems, converters, and wireless devices),
and computer software applications
- Must be able to work non-traditional work hours such as
evenings and weekends
- Valid driver's license, satisfactory driving record within
Company required, standards and auto insurance
- Ability to complete documentation accurately. Required
Education
Bachelor's degree in business or marketing, or equivalent work
experience.
Required Related Work Experience and Number of Years
5+ years' of Outside Sales or related work experience.
PREFERRED QUALIFICATIONS
Preferred Skills/Abilities and Knowledge
Knowledge of Direct Sales practices
Experience with consumer education of products and services
Knowledge of cable or telecommunications services
Preferred Related Work Experience and Number of Years
Sales Supervisory experience preferred - 0.5+
WORKING CONDITIONS
Field and Office environment
Outside field environment with exposure to inclement weather
Travel as required
SDTBR
Here, employees don't just have jobs, they build careers. That's
why we believe in offering a comprehensive pay and benefits package
that rewards employees for their contributions to our success,
supports all aspects of their well-being, and delivers real value
at every stage of life.
The pay for this position has a salary range of $69,200.00 to
$125,200.00. The actual salary offer will carefully consider a wide
range of factors, including your skills, qualifications, experience
and location. Also, certain positions are eligible for additional
forms of compensation such as bonuses.
In addition, this position has a commission earnings target
starting at $45,000.00.
Keywords: SPECTRUM, Kennewick , Manager, Outside Sales, Executive , Kennewick, Washington
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