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Field Service Engineer

Company: Eaton
Location: Kennewick
Posted on: January 5, 2022

Job Description:

Eatons Engineering Service & Systems Division is seeking a Field Service Engineer (FSR) to join our team. This position is based at our Kennewick, WA location.

Eatons Engineering Service & Systems division wants to help you fuel your career! Eaton has the largest and most experienced team of field services technicians and engineers in the industry. This team brings extensive skills and experiences to field service engineering. Active participation in recognized technical societies such as NFPA and IEEE and collaboration with a variety of utilities and industries ensures that our technicians are knowledgeable about todays cutting-edge technology and engineering techniques. We assist customers at every stage of the power system: offering start-up and commissioning of equipment, performing planned maintenance, monitoring performance, diagnosing systemproblems remotely, as well as responding to emergencies on a 24/7 basis, 365 days a year. Our support services help businesses make the most of their existing electrical equipment by optimizing performance and extending the life of existing facilities.

The Power Distribution Systems organization offers career opportunities at a variety of levels representing increased scope and responsibility within the organization. The Field Service Representative is responsible for providing field service support and consultation such as acceptance testing, commissioning, and troubleshooting of low, medium, and high voltage systems; advise customers and provide best technical solution to solve the customer issue; complete assigned jobs with assistance from lead technicians and engineers; conduct required tests and calibration using test equipment; check and maintain equipment to ensure compliance with applicable standards.

Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each and every day. Its where bold, bright professionals like you can reach your full potentialand where you can help us reach ours.

In this function you will:

  • Provide field service engineering and technical assistance to customers in areas of installation, testing, startup, maintenance, repair, training and modification of electrical power distribution equipment
  • Self-manage assigned projects for electrical equipment
  • Skilled proficiency in the following:
    • Basic Test Equipment Operation
    • Basic Troubleshooting Techniques
    • Intermediate Test Equipment Operation
    • Advanced Troubleshooting Technique
    • Advanced Test Equipment Operation
    • Basic Protective Relays
    • Basic PQ Measurements
    • Skilled proficiency in one or more of the following:
      • Intermediate Protective Relays
      • Advanced PQ Measurements
      • Disaster Recovery
      • Rotating Machinery
      • Protection & Control Design
        When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we as individuals and as a company are stronger.

        Required (Basic) Qualifications:
        • Associates degree from an accredited institution AND / OR military experience AND/OR Minimum 3 years of experience with power distribution and field service with high school diploma
        • Minimum of 1 year of experience evaluating and servicing electrical distribution or control systems.
        • Legally authorized to work in the United States without company sponsorship now and in the future
        • No relocation benefit is being offered for this position. Only candidates within a 50-mile radius of locations listed will be considered. Active Duty Military Service member candidates are exempt from the geographical area limitation.

          Preferred qualifications:
          • Experience in testing, troubleshooting, evaluating, and servicing electrical distribution and control systems is highly desirable.
          • Experience performing power quality measurements, troubleshooting, and analysis is highly desirable.
          • Experience with protective relays is highly desirable.
          • Bachelors degree in Engineering from an accredited institution
          • NICET/ NETA certification

            Position Criteria:
            • Strong communication skills both oral and written.
            • Strong computer skills
            • Understanding of the company's and competitor's electrical, electronic and mechanical products and services.
            • Knowledge and practice of safety precautions related to working with electrical and electronic equipment.
            • Demonstrated ability to provide service and represent company interests in developing customer relationships to assure long-term customer satisfaction.
            • Submit to periodic customer required background and drug screenings.
            • Possess an active and unrestricted drivers license.
            • Must be able to obtain a government TWIC card

              We provide benefits that are industry competitive and focused on employee well-being. Listed below are programs that are offered globally, but program availabilities may vary by site.
              • Flexible work options to help balance work/life demands (at participating Eaton sites)
              • Healthcare/retirement savings programs
              • Competitive compensation packages to reward skills and performance
              • Tuition assistance or financial help for ongoing learning and development
              • Health, Dental, Vision & Wellness programs
              • Donation matching (U.S., Canada, Puerto Rico)

                Eaton also considers qualified applicants regardless of criminal histories, consistent with local laws. To request a disability-related reasonable accommodation to assist you in your job search, application or interview process, please call 412-893-3600 or send an email to:

                We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.




                North America US/Puerto Rico

                Primary Location

                United States-Washington-Kennewick

                Work Locations

                Kennewick WA Loc 2


                ESSG EESSD Electrical Engrg Svcs Systems Div

                Job Level

                Individual Contributor



                Is remote work (i.e. working from home or another Eaton facility) allowed for this position?


                Does this position offer relocation?



                Yes, 10 % of the Time

                Jibe YouTube ID


                Requisition ID :106981

                by Jobble

Keywords: Eaton, Kennewick , Field Service Engineer, IT / Software / Systems , Kennewick, Washington

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