Data Center Support Technican
Company: Nesco Resource
Location: Quincy
Posted on: July 1, 2025
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Job Description:
Are you ready to take the lead in a dynamic and fast-paced
environment? A global data center colocation company, experiencing
rapid growth, is looking to expand its team with a full-time Data
Center Support Technician Lead. This critical role ensures the
seamless operation and security of our state-of-the-art data center
facility while providing exceptional customer support. If you're
passionate about managing high-performance teams, solving complex
challenges, and maintaining the integrity of critical
infrastructure, we encourage you to apply! Position Summary The
Data Center Support Technician Lead is responsible for managing the
operational integrity of the data center facility. Reporting to the
Data Center Facility Manager, this role oversees physical security
operations, ensuring site integrity while maintaining access
control and surveillance. Additionally, the Lead serves as the
primary point of contact for daily customer interactions, including
managing incoming calls, ticket processing, incident coordination,
and escalation. This position also involves performing basic remote
hands and escort duties for customers, as well as monitoring the
health of critical systems, including building management, fire
control, surveillance, access control, and network systems. The
Lead will ensure that all activities adhere to established
policies, guidelines, and standards. The Data Center Support
Technician Lead is also responsible for managing and supporting the
Technician team, including scheduling, developing or updating
processes and SOPs, and acting as a point of escalation for
customer issues. This role may require on-call availability and
weekend shifts. Nesco Resource offers a comprehensive benefits
package for our associates, which includes a MEC (Minimum Essential
Coverage) plan that encompasses Medical, Vision, Dental, 401K, and
EAP (Employee Assistance Program) services. Nesco Resource provides
equal employment opportunities to all employees and applicants for
employment and prohibits discrimination and harassment of any type
without regard to race, color, religion, age, sex, national origin,
disability status, genetics, protected veteran status, sexual
orientation, gender identity or expression, or any other
characteristic protected by federal, state, or local laws.
Keywords: Nesco Resource, Kennewick , Data Center Support Technican, IT / Software / Systems , Quincy, Washington
