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Leasing Consultant

Company: Affinity Property
Location: Kennewick
Posted on: January 23, 2023

Job Description:

Job Title: Leasing Consultant

Employment Type: Full-time

Schedule: Monday-Friday 9am-6pm

Locations: Two communities in Kennewick WA; Center Pointe and Desertbrook (242 units)

FLSA Status: Non-exempt

Reports to: Property Manager

Full-Time Employee Benefits Package:

  • Competitive pay
  • Leasing and renewal commission opportunities
  • Monthly car allowance
  • FREE Medical Insurance
  • Health Savings Plan
  • FREE Dental Insurance
  • Vision Insurance
  • Life and AD&D Insurance
  • Critical Illness Insurance
  • Accident Protection Plan Insurance
  • Life Balance Program access for associate-only discounts
  • Paid time off for vacation, sick, and holidays
  • Training and growth opportunities
    Summary: To assist the Property Manager with marketing the property to prospective residents and to assist with resident retention.

    Job Responsibilities:
    • Comply with all Fair Housing & Equal Housing Opportunity requirements.
    • Comply with all appropriate state landlord/tenant statutes.
    • Provide customer service to prospective residents, including property tours, telephone/email/web inquiries.
    • Assist with marketing and communications through various online platforms and complete marketing reports as needed.
    • Track and follow-up with prospective tenants utilizing traffic logs and guest cards.
    • Achieve average closing ratio of 40%.
    • Processing applications, preparing leases, and performing move-in prep.
    • Prepare appointments for on-site move-ins with managers as needed or traveling to complete any move-ins if needed.
    • Ensure lease agreement paperwork for move in and renewals are completed by all parties in a timely manner prior to move-in.
    • Enter resident activity into YARDI accurately and timely.
    • Support with resident retention by following up with service requests within 24 hours of their completion and handling resident concerns.
    • Assist with lease renewal generation, notices, and completion of other items as needed by the Property Manager.
    • Escalate resident issues to assistant manager/ manager as needed.
    • Ensure residents carry an active renter's insurance policy and updating Yardi and ePremium weekly.
    • Respond to resident surveys through Ellis.
    • Ensure that vacant, model and target apartments are spotless, and appliances and fixtures are in working conditions when on site for tours.
    • Promptly notify Property Manager and/or Maintenance Supervisor of safety concerns or deficiencies in the property's appearance when on site.
    • Ensure the property's interior and exterior is always free of liter and debris when on site.
    • Lightly cleaning leasing office and surrounding areas daily when on site.
    • Attend training and development seminars.
      Qualifications:
      • Authorization to work in the United States
      • High School Diploma or equivalent
      • Working knowledge of Microsoft Office Applications
      • Multi-family property management leasing experience preferred
      • Yardi Voyager and CRM experience preferred
      • Ability to multi-task, resolve conflicts, and engage in cost/benefit analytical decision-making
      • Demonstrates teamwork, good hygiene, excellent customer service and communication skills, and ambition for continuous professional development
      • Always uphold the highest level of ethical behavior and integrity
        Working Conditions:
        • Approximately 80% in office environment using computer and phone
        • Approximately 20% inspecting property grounds, including apartments, building structure, landscaping, and signage which may require the ability to climb stairs, ladders, and maneuver walkways
        • Ability to carry or move objects weighing up to 20 pounds
        • May be required to work weekends
          Mission Statement:

          "Affinity doesn't just manage an asset - we cultivate an investment. We want you, as our newest associate, to come along for the ride, and ultimately, have a chance to steer the ship."

          INTEGRITY, INITIATIVE, INNOVATION

Keywords: Affinity Property, Kennewick , Leasing Consultant, Other , Kennewick, Washington

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