Leasing Consultant
Company: Affinity Property
Location: Kennewick
Posted on: January 23, 2023
Job Description:
Job Title: Leasing Consultant
Employment Type: Full-time
Schedule: Monday-Friday 9am-6pm
Locations: Two communities in Kennewick WA; Center Pointe and
Desertbrook (242 units)
FLSA Status: Non-exempt
Reports to: Property Manager
Full-Time Employee Benefits Package:
- Competitive pay
- Leasing and renewal commission opportunities
- Monthly car allowance
- FREE Medical Insurance
- Health Savings Plan
- FREE Dental Insurance
- Vision Insurance
- Life and AD&D Insurance
- Critical Illness Insurance
- Accident Protection Plan Insurance
- Life Balance Program access for associate-only discounts
- Paid time off for vacation, sick, and holidays
- Training and growth opportunities
Summary: To assist the Property Manager with marketing the property
to prospective residents and to assist with resident retention.
Job Responsibilities:
- Comply with all Fair Housing & Equal Housing Opportunity
requirements.
- Comply with all appropriate state landlord/tenant
statutes.
- Provide customer service to prospective residents, including
property tours, telephone/email/web inquiries.
- Assist with marketing and communications through various online
platforms and complete marketing reports as needed.
- Track and follow-up with prospective tenants utilizing traffic
logs and guest cards.
- Achieve average closing ratio of 40%.
- Processing applications, preparing leases, and performing
move-in prep.
- Prepare appointments for on-site move-ins with managers as
needed or traveling to complete any move-ins if needed.
- Ensure lease agreement paperwork for move in and renewals are
completed by all parties in a timely manner prior to move-in.
- Enter resident activity into YARDI accurately and timely.
- Support with resident retention by following up with service
requests within 24 hours of their completion and handling resident
concerns.
- Assist with lease renewal generation, notices, and completion
of other items as needed by the Property Manager.
- Escalate resident issues to assistant manager/ manager as
needed.
- Ensure residents carry an active renter's insurance policy and
updating Yardi and ePremium weekly.
- Respond to resident surveys through Ellis.
- Ensure that vacant, model and target apartments are spotless,
and appliances and fixtures are in working conditions when on site
for tours.
- Promptly notify Property Manager and/or Maintenance Supervisor
of safety concerns or deficiencies in the property's appearance
when on site.
- Ensure the property's interior and exterior is always free of
liter and debris when on site.
- Lightly cleaning leasing office and surrounding areas daily
when on site.
- Attend training and development seminars.
Qualifications:
- Authorization to work in the United States
- High School Diploma or equivalent
- Working knowledge of Microsoft Office Applications
- Multi-family property management leasing experience
preferred
- Yardi Voyager and CRM experience preferred
- Ability to multi-task, resolve conflicts, and engage in
cost/benefit analytical decision-making
- Demonstrates teamwork, good hygiene, excellent customer service
and communication skills, and ambition for continuous professional
development
- Always uphold the highest level of ethical behavior and
integrity
Working Conditions:
- Approximately 80% in office environment using computer and
phone
- Approximately 20% inspecting property grounds, including
apartments, building structure, landscaping, and signage which may
require the ability to climb stairs, ladders, and maneuver
walkways
- Ability to carry or move objects weighing up to 20 pounds
- May be required to work weekends
Mission Statement:
"Affinity doesn't just manage an asset - we cultivate an
investment. We want you, as our newest associate, to come along for
the ride, and ultimately, have a chance to steer the ship."
INTEGRITY, INITIATIVE, INNOVATION
Keywords: Affinity Property, Kennewick , Leasing Consultant, Other , Kennewick, Washington
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