Leasing Consultant

Company: Affinity Property
Location: Kennewick
Posted on: January 23, 2023

Job Description:

Job Title: Leasing Consultant

Employment Type: Full-time

Schedule: Monday-Friday 9am-6pm

Locations: Two communities in Kennewick WA; Center Pointe and Desertbrook (242 units)

FLSA Status: Non-exempt

Reports to: Property Manager

Full-Time Employee Benefits Package:

• Competitive pay
• Leasing and renewal commission opportunities
• Monthly car allowance
• FREE Medical Insurance
• Health Savings Plan
• FREE Dental Insurance
• Vision Insurance
• Life and AD&D Insurance
• Critical Illness Insurance
• Accident Protection Plan Insurance
• Life Balance Program access for associate-only discounts
• Paid time off for vacation, sick, and holidays
• Training and growth opportunities
  Summary: To assist the Property Manager with marketing the property to prospective residents and to assist with resident retention.
  
  Job Responsibilities:
  
  • Comply with all Fair Housing & Equal Housing Opportunity requirements.
  • Comply with all appropriate state landlord/tenant statutes.
  • Provide customer service to prospective residents, including property tours, telephone/email/web inquiries.
  • Assist with marketing and communications through various online platforms and complete marketing reports as needed.
  • Track and follow-up with prospective tenants utilizing traffic logs and guest cards.
  • Achieve average closing ratio of 40%.
  • Processing applications, preparing leases, and performing move-in prep.
  • Prepare appointments for on-site move-ins with managers as needed or traveling to complete any move-ins if needed.
  • Ensure lease agreement paperwork for move in and renewals are completed by all parties in a timely manner prior to move-in.
  • Enter resident activity into YARDI accurately and timely.
  • Support with resident retention by following up with service requests within 24 hours of their completion and handling resident concerns.
  • Assist with lease renewal generation, notices, and completion of other items as needed by the Property Manager.
  • Escalate resident issues to assistant manager/ manager as needed.
  • Ensure residents carry an active renter's insurance policy and updating Yardi and ePremium weekly.
  • Respond to resident surveys through Ellis.
  • Ensure that vacant, model and target apartments are spotless, and appliances and fixtures are in working conditions when on site for tours.
  • Promptly notify Property Manager and/or Maintenance Supervisor of safety concerns or deficiencies in the property's appearance when on site.
  • Ensure the property's interior and exterior is always free of liter and debris when on site.
  • Lightly cleaning leasing office and surrounding areas daily when on site.
  • Attend training and development seminars.
    Qualifications:
    
    • Authorization to work in the United States
    • High School Diploma or equivalent
    • Working knowledge of Microsoft Office Applications
    • Multi-family property management leasing experience preferred
    • Yardi Voyager and CRM experience preferred
    • Ability to multi-task, resolve conflicts, and engage in cost/benefit analytical decision-making
    • Demonstrates teamwork, good hygiene, excellent customer service and communication skills, and ambition for continuous professional development
    • Always uphold the highest level of ethical behavior and integrity
      Working Conditions:
      
      • Approximately 80% in office environment using computer and phone
      • Approximately 20% inspecting property grounds, including apartments, building structure, landscaping, and signage which may require the ability to climb stairs, ladders, and maneuver walkways
      • Ability to carry or move objects weighing up to 20 pounds
      • May be required to work weekends
        Mission Statement:
        
        "Affinity doesn't just manage an asset - we cultivate an investment. We want you, as our newest associate, to come along for the ride, and ultimately, have a chance to steer the ship."
        
        INTEGRITY, INITIATIVE, INNOVATION

Keywords: Affinity Property, Kennewick , Leasing Consultant, Other , Kennewick, Washington