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Accessories Upfitter

Company: Johnson RV
Location: Kennewick
Posted on: January 27, 2023

Job Description:

Accessories UpfitterWe are seeking an individual with service and sales experience to join our Service Team as an Accessories Upfitter! Must be an outstanding communicator with a positive attitude and approachable demeanor. The successful candidate should feel comfortable and confident in approaching customers, and upselling parts and accessories to help make their B Vans more customized, functional, and cool!ResponsibilitiesAttitude is everything greet our customers promptly and courteouslyListen to each customer and provide them with ideas show them the possibilities!Use leads to reach out to previous customer base to inform of our accessories packagesProvide accurate estimates of Accessories costs and timing if parts need to be orderedFollow up on installation status to keep customers informedNotify customers when their unit is complete and ready to be picked upField minor customer concerns and complaintsKeep Service Manager informed of all problems or potential problemsMaintain Customer Satisfaction Index (CSI) scores in accordance with dealership standardsQualificationsHigh School DiplomaBasic RV knowledge a plusPrevious experience in a service position in RV or automotive is a plusSuccessful candidates will have excellent follow-through skills and a keen eye for details.A strong commitment to exceeding customer expectationsA desire to work in a collaborate, team environmentHigh levels of energy and the desire to be the best at whatever they doSuperior communication skillsExceptional organizational and time management skillsExceptional written and oral communicationMust be computer literate, with skills in Microsoft applicationsBenefitsPaid Time Off (PTO), comprehensive benefits, 401(k) including company matchProfessional development and education reimbursementFree RV rental for personal useCompany sponsored eventsBase salary plus commission of sales.Our People Are What Make the DifferenceJohnson RV has been in business since 1998 with stores multiple stores in the Pacific Northwest. Our team is committed to helping our customers achieve their lifestyle, travel goals and dreams. In order to build such a relationship and offer the largest pre-owned selection possible, we work hard and search the entire country for our pre-owned inventory. This strategy gives us the ability to only select RVs that are in the best condition and have lower miles than our competitors. Once the RVs arrive at our facility, our factory-trained technicians restore our quality pre-owned RVs to a like-new condition.Johnson RV strives to operate according to the following values with our customers, employees, owners and community:INTEGRITY: Building trust and stronger relationships with allTEAMWORK: Working together to achieve everybodys goalsEXCELLENCE: Striving to meet and exceed expectationsFINANCIAL RESPONSIBILITY: Achieving financial stability and growth for allJohnson RV has received prestigious awards to include Leisure Travel Vans Gold Award and Outstanding Sales. We are in the top fastest growing private companies. Johnson RV has not only had a successful past, but visions for the future which support our employees desire to succeed daily.APPLY TODAY! Come be a part of our great team and help lead us to success as a valued Accessories Upfitter!

Keywords: Johnson RV, Kennewick , Accessories Upfitter, Other , Kennewick, Washington

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