Asset Protection / Loss Prevention Detective, Full Time: Columbia Center Mall
Posted on: July 29, 2019
Job Overview: ?? The Asset Protection Detective???s primary
responsibility is to prevent the loss of company property while
maintaining a safe business environment.?? Support store???s
efforts in providing the best customer service within a controlled
environment so as to ensure maximum sales at the highest profit
rate attainable.?? Under general supervision and established
procedures, the Asset Protection Detective detects and apprehends
shoplifters and dishonest employees. ?? Macy???s uses a scheduling
plan that allows our associates to participate in the creation of
their work schedules by managing availability and identifying
preferences. Additionally, during key events and peak selling
times, Macy???s may offer additional shifts to our associates,
which they may??pick up using the self-scheduling tool.?? Details
on Macy's schedule options are available during the interview
process. ?? Essential Functions: ??
- Respond to customer and associate incidents to facilitate first
aid and minimize company liability
- Recover stolen merchandise and apprehend shoplifters and other
people who commit fraud or other criminal acts against the
- Investigate criminal violations against the person or property
of any customer or associate that is committed on company
- Prepare prompt and complete reports relative to all theft
incidents, merchandise recoveries, accident investigations, audits,
and other activities as assigned by the Asset Protection
- Have knowledge of and maintain strict compliance with the law
and company policies concerning apprehensions, searches and
seizures, and the preservation of evidence
- Promote shortage awareness and theft deterrence among
associates by conducting meetings and participating in training
- Successfully complete all ??Asset Protection training
requirements including CPR and First Aid and maintain personal
certifications as required by law
- Conduct audits to ensure sales department compliance to
merchandise exposure standards and asset protection policies
- Testify in court concerning any case, criminal or civil,
wherein the company is a party of interest to which the Asset
Protection Store Detective is summoned
- Works on special assignments, investigations, and surveillance
as directed by Store Asset Protection Manager
- Responds to alarm conditions at assigned store
- Perform other duties as necessary
- Follow shortage programs and procedures
- Perform these functions in an efficient manner, as directed by
- Regular, dependable attendance and punctuality ??
Qualifications: ?? Education/Experience: ?? ??? High School Diploma
or equivalent.?? Some college is desirable.?? ??? Completion of
Store Detective Training program required upon assignment to
position.???????? ?????????? Communication Skills: ?? ??? Excellent
written and verbal communication skills.?? Ability to interpret
instructional documents such as safety rules, operating and
maintenance instructions, and procedure manuals. ?? Mathematical
Skills: ?? ??? Basic math functions such as addition, subtraction,
multiplication, and division. Able to use a calculator. ?? ??
Reasoning Ability: ?? ??? Self-starter, able to work independently
and as part of a team and must have good time management skills. ??
Physical Demands: ?? ??? This position involves constant moving and
standing.?? Involves standing for at least two consecutive hours.??
Involves lifting at least 30 lbs.?? May occasionally involve
reaching, stooping, kneeling, crouching, and climbing ladders.??
May involve reaching above eye level. ??? Involves close vision,
color vision, depth perception, and focus adjustment. ?? Other
Skills: ?? ??? Must be able to operate cameras and other
surveillance equipment.?? ??? Ability to think and act clearly in
possible stressful and hostile situations. ??? Ability to
collaborate and function as a member of a team.?? ??? Must possess
a strong sense of urgency. ??? Should be comfortable with the use
of computers and frequent use of RF equipment. ?? Work Hours: ??
??? Flexible with scheduling and available to work retail hours,
which may include day, evening, weekends, and/or holidays. ?? ??
This job description is not all inclusive. Macy???s Inc. reserves
the right to amend this job description at any time. Macy's Inc. is
an Equal Opportunity Employer, committed to a diverse and inclusive
work environment. ??
Keywords: Macy's, Kennewick , Asset Protection / Loss Prevention Detective, Full Time: Columbia Center Mall, Other , Kennewick, Washington
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