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Community Outreach Specialist

Company: ANR Group Inc
Location: Kennewick
Posted on: November 30, 2019

Job Description:

MISSION Our Client provides exceptional and cost-effective transportation services that consistently exceed customer expectations while promoting the principles and practices of livable communities and sustainable development. VALUES Our Client values customer service, collaboration, diversity, fiscal accountability, innovation, sustainability and safety. Employees and representatives of our Client are expected to uphold these values and mission. NATURE OF POSITION Perform a full range of activities in support of community outreach programs to increase visibility within the surrounding community; cultivate relationships with community organizations and individuals. Essential Duties & Responsibilities/KSA Identify, develop, and coordinate community outreach programs and campaigns to increase community partnering and integration, awareness, and use of transportation and other services. Prospect, propose, oversee and execute community outreach activities for assigned campaigns and programs. Initiate, develop, and maintain positive long-term relationships with local organizations, governmental agencies, civic groups and other relevant entities. Plan, write, and edit material for advertisements, press releases, promotional events, and other public information as appropriate and assigned to support outreach needs. Educate community stakeholders regarding the scope of services and programs offered. Evaluate and report success of outreach events, campaigns and programs; recommend effective improvements. Conduct informational presentations on behalf of the Client for various community groups. Prepare reports requiring the collection and analysis of data on local demographics and public input for strategic use. Respond to community needs, in coordination with other staff, both proactively and as needed. Participate in meetings and events on weekends and evenings as required. Assist the Marketing & Communications Director in a variety of functionally related assignments; develop, execute and manage a variety of related projects; provide back-up to the Director and other Marketing team members as needed. Work with and maintain confidential information. Demonstrate regular and punctual attendance. Other duties as assigned. Knowledge, Skills & Abilities Principles, techniques, and methods of effective community outreach, public communications, public relations, and news media communications. Understand and utilize marketing concepts and techniques, including development of programs and campaigns from inception to delivery. Principles and practices of copy writing, copy editing and style guide adherence. Communicate ideas and concepts effectively through presentations to small and large audiences. Establish and maintain cooperative working relationships with the public and other community partners and stakeholders. Plan, write, and produce internal and external communications materials for publication as assigned. Reason logically; be creative and take initiative. Analyze and evaluate complex situations; recommend and implement effective improvements. Define challenges; develop, evaluate, recommend and implement "best course" alternatives. Effectively represent the Client in a variety of public and private sector activities. Demonstrate success with the power to influence, negotiate, and resolve conflict. Learn new technologies, policies, procedures and guidelines established by professional organizations and/or governing agencies. Utilize office equipment and other relevant technology (software and systems) to meet business needs. Understand, follow, and communicate clearly and concisely, both orally and in writing. Work as a team member and independently; effectively apply organizational and time management skills; meet deadlines and comply with Agency policies. Exercise sound judgment in making decisions. Focus on tasks and recall details; handle frequent interruptions. Qualifications MINIMUM QUALIFICATIONS Bachelor's Degree in Marketing, Communications, Business, or related field, and three-years' related experience or an equivalent combination of experience and education. Must possess a valid driver's license. PREFERRED QUALIFICATIONS Five years of progressively responsible experience cultivating relationships with businesses, community members and organizations, or government agencies. Bilingual in English and Spanish. Other OTHER CHARACTERISTICS Collaboration: Shares time and knowledge with others; adjusts priorities as circumstances dictate; follows through on commitments, accepts responsibility for actions, resolves interpersonal conflicts constructively. Diversity: Demonstrates an awareness and respect of cultural and individual values. Treats all people with dignity, courtesy and respect. Fiscal Accountability: Actively contributes to the productivity of the agency; demonstrates good stewardship of company time and resources; displays high standards of ethical conduct. Customer Service: Anticipates the needs of internal and external customers; delivers quality work products and services within expected timeframes. Considers and responds appropriately to people in various situations. Innovation: Considers new approaches to situations; encourages ideas and improvements. Sustainability: Actively encourages environmental benefits and the conservation of natural resources. Safety: Adheres to safety related laws, regulations, standards, and practices; performs work in a safe manner; encourages and supports others to be safe while at work. The Client offers full benefits including paid holidays, Paid Time Off and wellness insurance as well as retirement account options. Applicants must be punctual, have a good work ethic, and be able to successfully complete pre-employment testing and background investigation. -- - - ANR Group Inc, and its clients, is an equal opportunity/affirmative action employer. We recruit and hire employees without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran.

Keywords: ANR Group Inc, Kennewick , Community Outreach Specialist, Other , Kennewick, Washington

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