Hay and Forage Field Support Technician

Company: Sage Ag
Location: Pasco
Posted on: April 18, 2024

Job Description:

Sage Ag Inc is looking for an individual who is interested in working with Hay & Forage equipment in the field. This position will be covering the Western region of the United States. This Technician will be working directly with cooperators at various locations, traveling, assisting local dealerships as well as customer training, etc. The Technician will be working as a team with engineers and technicians for the limited production release of equipment including experimental balers, mowers, mower conditioners, self-propelled windrowers, etc. Being from a farm or having experience running or working on large equipment is preferred! However, having the ability to communicate, take initiative, and present yourself professionally with a great attitude is a must.

Responsibilities:

• Assist with cooperator visits - support, setup, getting feedback, resolving issues
• Developing surveys, distributing or conducting over the phone, tracking results, compiling reports.
• Maintain tracking spreadsheet by collecting input from cooperators: hours, equipment configurations, software versions, etc.
• Maintain setups and configurations for cooperators.
• Maintain cooperator agreements and organize document records.
• Shipping/receiving equipment to/from cooperators.
• Assist other validation engineers in resolving cooperator issues.
• Create and distribute validation reports to stakeholders.
• Complete new feature descriptions and instructions for cooperators. Requirements:
  • Minimum of 250 hours of agricultural machinery operation
  • Minimum GPA of 2.5 in an agricultural major; preferably AST or Ag Engineering
  • Mechanically inclined
    • Able to work as a team with engineers and technicians
    • Agriculture background - knowledge of forage processing equipment is a bonus
    • Ability to troubleshoot and resolve issues (remotely or onsite).
    • Excellent communication skills
    • Comfortable being around and running large machinery.
    • Ability to develop end user test plans
      • Willing to travel
      • Valid U.S. Driver s License w/ clean driving record
      • Out-going & positive attitude, professional presentation
      • Proficient with Microsoft Office (Word, Excel and PowerPoint)
      • Ability to work in a team environment & alone
      • Must be self-directed and have ability to complete tasks when not all details are given
      • Ability to work long hours, some night operation will be necessary
      • Ability to keep accurate & detailed records of work performed
        
        Details:
        
        Job Duration: Full Time
        
        Location: Based out of Pasco, Washington, Extensive Travel throughout Western United States
        
        Compensation: Salary Range - $60,000-65,000 yearly, bonuses based on experience, all travel expenses paid by company
        
        Benefits: Health, Dental, Vision, PTO, 401k with company match
        
        Sage Ag Inc. is an Equal Opportunity Employer
        
        Job Category: Agricultural Technology Agriculture Mechanical Engineering
        
        Job Type: Full Time
        
        Job Location: Pasco Washington. Date posted: 04/07/2024

Keywords: Sage Ag, Kennewick , Hay and Forage Field Support Technician, Professions , Pasco, Washington