IT Systems Technician 2024-31

Company: jub.com
Location: Kennewick
Posted on: September 3, 2024

Job Description:

Description:IT Systems TechnicianLocation: Kennewick, WAPosition Overview:The purpose of J-U-B ENGINEERS, Inc. (J-U-B) is Helping Each Other Create Better Communities. We foster a teamwork environment to solve problems that improve society - while providing employees growth opportunities. We are seeking an IT Systems Technician to work in our Kennewick, WA office to support our entire staff. This position will assist in maintaining IT systems and provide technical support to employees. In addition to the technical skills listed below, this person must be self-motivated, personable, ethical, innovative, and persistent in resolving end-user needs.
Primary Responsibilities will include:

• 1-2 years of experience in IT support or related field
• Associate's degree or higher in computer science, information technology, or related field preferred.
• Excellent communication skills to effectively communicate with both technical and non-technical personnel.
• Strong customer service orientation with attention to detail and commitment to providing quality support in a fast-paced environment.
• Ability to diagnose and resolve technical issues with troubleshooting, critical thinking, and problem-solving skills.
• Ability to adapt to new technologies and stay updated with industry trends.
• Installation and maintenance of end-user hardware, software, and peripherals.
• Provide company-wide help desk support.
• Ensure compliance with J-U-B policies and best practices.
• Maintain a high degree of technical knowledge.
• Ability to work effectively in a team environment.
• Working knowledge of computer systems (including hardware, software, and networks), Windows and Apple operating systems, Microsoft Office Suite, Active Directory, VPN, and server administration
• Involves travel to other offices and work after hours (including weekend days) as necessary to troubleshoot and resolve problems.Requirements:Education and Experience: An associate's degree in the information technology field and one or more years of experience in the industry are required. A bachelor's degree is preferred. Required Knowledge/Skills/Experience:Basic to intermediate telecommunication skills:
  • VOIP Physical and Soft PhonesBasic networking skills:
    • Routers, switches, wireless networksSoftware knowledge:
      • Basic to intermediate software installation and troubleshooting
      • Microsoft Client Operating Systems
      • Microsoft Office 365Helpdesk skills:
        • Desktop, laptop troubleshooting
        • Mobile device troubleshooting
        • Printing troubleshootingHardware:
          • Build, install, and troubleshoot workstation hardware.Additional - Preferred Skills:Software knowledge:
            • Android OS
            • Apple desktop OS
            • Apple iOS
            • Autodesk and Bentley products are preferred.Storage:
              • RAID technologiesVirtualization:
                • Virtual Desktop EnvironmentsCertifications:
                  • Hardware
                  • Microsoft
                  • Network
                  • SecurityCompensation: $23.00 - $30.00 hourly, determined by experience.
                    Benefits: In addition to your competitive salary, J-U-B also offers an extensive benefits package including:
                    • Bonuses for qualified employees
                    • Medical, dental, and vision insurance
                    • 401(k) with company match, profit sharing
                    • Vacation, sick, and holiday pay
                    • Company paid Short Term and Long-Term Disability plans
                    • Relocation stipend may be available depending on circumstancesWe also offer a flexible work schedule and the ability to work in a team-centered, collaborative, and supportive atmosphere. See our website for more benefit details: https://web.jub.com/join-us/our-benefits/
                      To apply for this challenging position, please visit www.jub.com
                      
                      Compensation details: 23-30 Hourly Wage
                      
                      
                      
                      PI3e6ca705b1cd-37248-35168498

Keywords: jub.com, Kennewick , IT Systems Technician 2024-31, Professions , Kennewick, Washington