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Patient Services Representative (Temporary)

Company: Swedish Radia Imaging Center
Location: Kennewick
Posted on: January 21, 2023

Job Description:

Radia is seeking energetic service oriented individuals to join our team at Swedish Radia Imaging Center in Edmonds, WA! This is a great opportunity for those that thrive in a fast-paced environment and are eager to learn about radiology! This is a temporary position that will last approximately 16 weeks.Patient Services Representatives are expected to deliver outstanding customer service for all our patients and internal/external customers while providing efficient and effective daily operation of the imaging center front office.Position Detail: Monday Friday (8 hours/day)Compensation:The salary range is $19.73/hour to $29.01/hour. Salary is based on multiple factors, including but not limited to job-related experience, knowledge, skills, abilities, and employment status. The compensation listed is based on full-time employment status, full-time is 40 hours per week.Benefits:$1000 Sign on Bonus2 Medical plans to choose from, dental, vision, life, and LTDHSA and FSA availableA 401(k)-employer match, with a profit-sharing componentUp to 21 paid days off per year8 paid holidays annuallyLife and disability insuranceFree onsite parkingLearning opportunities through professional development programsEducational AssistanceService bonusDiscretionary annual performance-based bonusPosition Summary:Performs a variety of clerical functions that support the overall Imaging CenterProvides a warm, welcoming environment to all patientsAbility to professionally handle a high volume of patient check-inEnsures the accuracy of patient demographic and insurance informationCollect and reconcile patient payments. Knowledge to respond to patient questions regarding routine billing and insurance mattersAccurately enter incoming orders in a timely mannerAbility to meet or exceed performance metrics, with a focus on quality, accuracy, and timelinessAbility to de-escalate conflict situations with minimal supervisory assistance but able to recognize when a situation is beyond individual training/expertise and requires assistanceQualifications and RequirementsHigh School diploma or equivalentMinimum of 1 year in a customer service-oriented environment requiredMinimum of 1-year medical office experience preferredKnowledge of medical insurance preferredMust be very proficient in computer skills, multi-tasking and working with several software programs at the same timeDemonstrates a professional demeanor in appearance and behavior in all work-related interactionsCOVID RequirementsTo protect physicians, employees, and patients of Radia from contracting COVID-19 and to help prevent the spread of COVID-19, and in compliance with Governor Inslee's Proclamation 21-14 ("COVID 19 Vaccination Requirement"), Radia requires that all Health Care Setting Workers receive a COVID-19 vaccination, subject to the exemptions.New hires will be required to present written proof of COVID-19 vaccination or a written request for an Exemption within 30 days of hire.About RadiaSwedish Radia is an Imaging Center of Radia. Radia is one of the largest and most progressive radiology groups in the nation. Our team of more than 200 board-certified radiologists, with specialty training in everything from Mammography to Neuroradiology and Musculoskeletal to Interventional, provide more than 50 hospital and specialty clinic partners with on-site radiology coverage and interpretations.Thank you for taking the time to learn more about Radia and applying online! Radia is committed to employing a diverse workforce. EOE

Keywords: Swedish Radia Imaging Center, Kennewick , Patient Services Representative (Temporary), Sales , Kennewick, Washington

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